TACEORA
How can we help?
Taceora should make sense without instructions. If something still gets in the way, contact us directly.
Updated 4 September 2026
Email supportapps@bitbeans.de↗Audio does not start
Check media volume and whether a Bluetooth device is connected. Fully close and reopen the app. In a support request, include your device, operating system, app version and language.
Restore a purchase
Open the Taceora menu and choose “Restore purchase”. Use the same Apple or Google account as for the original purchase. You do not need to buy again.
Use it offline
The free starter set is included in the app. Complete content will remain available offline after download. Purchase verification and the first download require a connection.
Change voice or language
Tap the voice card on the home screen or open “Language” in the menu. Each published language offers one female and one male voice.
Health and urgent help
Taceora is not a medical device and does not replace medical, psychotherapeutic or other professional help. If there is immediate danger, contact your local emergency service now.