TACEORA
Request data deletion
Taceora does not require a user account. You can still ask us to delete data you sent directly to us.
Updated 11 September 2026
Request deletion by emailapps@bitbeans.de↗How to make a request
Email apps@bitbeans.de, preferably from the address entered in the feedback form. Include the approximate submission time, app version and language. Do not email purchase receipts, order numbers or payment data. We may ask follow-up questions to prevent unauthorised deletion.
What we can delete
After we can identify it, we delete your feedback message and optional reply email. Feedback is otherwise deleted after no more than 180 days. The separate protected IP hash used to prevent abuse expires automatically after 24 hours. Aggregate technical counters contain no personal, device, purchase or transaction identifier and are deleted after 90 days. Feedback sent without a reply email may not be possible to match safely to a later request.
Data on your device
Meditation history, settings, reminders and downloads stay on your device. Remove them by clearing the app data or uninstalling Taceora. You can also remove individual audio files under Downloads & Storage.
Purchases and store data
Apple and Google independently manage the store account, payment and order history; contact the relevant store to delete that data. Taceora keeps the pseudonymous purchase binding and verified purchase or refund events while needed to restore the one-time purchase, process refunds, prevent abuse and meet legal evidence duties. Early deletion would prevent reliable lifetime restoration.
Processing your request
We reply to your request and tell you what was deleted or what must remain for the reasons above. Your statutory privacy rights and complaint options remain unaffected.